One of the aspects of ijk Partner’s consulting work is visiting a new inn or bed and breakfast during it’s “soft opening” or shortly after new owners have completed their purchase of an existing inn. Early in December, I visited … Continue reading
Over the past 3 months, I’ve have stayed at 14 lodging properties located in 5 states and 2 countries. Technically, I didn’t choose any of them; they were preselected as part of an escorted tour, a planned meeting or properties … Continue reading
Last week, I lost a client. I received her email that began with “I appreciated your candor. You confirmed what I was very concerned about…” I immediately picked up the phone and called her and said “I’m sorry!” I wasn’t … Continue reading
Welcome to my new blog and my new website! When I look back on 2015, I realized that it was a year of realization. Not only embracing a new decade of my age but one that I now identify as … Continue reading
